Pillars of Customer —Centric Automation

Transforming experiences through intelligent automation that connects people, processes, and system across your entire organization

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Customer Experience Automation

Employee Experience Automation

Supplier & Operations

Front Office Systems Automation

Back Office Systems Automation

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Foundation Automation Capabilities

Legacy App

Knowledge Graph & RAG

Unstructured Data

Browser

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Cenna Integrated Intelligence

Human-in-the-Loop

Systems & Data

Knowledge & Context

Understanding Your Automation Wall

Traditional automation stops where complexity begins. While basic workflows handle structured tasks, the real work remains manual.

Automated Flow

(01)

Systems of Record

(02)

Workflows / RPA

(03)

Straight-line Tasks

Where people step in

I have to gather data across tools and manually reconcile it.

I still need to read PDFs, emails, and contracts manually.

I still do approvals, risk calls, and negotiations manually.

I have to manually stitch information across different systems

Why Existing Solutions Fall Short - Gap in the Market

Capability

Legacy Automation Systems

Modern Startups

System Integration

Works with Legacy Systems

Partially

No

Yes

Works with Web UIs for internal and external web applications

No

Yes

Work without APIS

No

Yes

AI & Automation

Handles unstructured content

Partially

Yes

Flexible multi-agent architecture

Partially

No

Yes

Knowledgebase

Partially

Yes

Zero Data Retention

-

Yes

Custom built Models

No

Yes

Browser Automation Agent

Yes

No

Yes

Deployment & Support

Rapid customization (days, not months)

No

Yes

Forward Deployed Engineering

No - outsourced to third parties

Build it yourself

Yes

Knowledgebase

Partially

Yes

Non-Technical Team Friendly

No

Yes

Building Where Others Stop

Most solutions force you to choose: either rigid enterprise platforms or unsupported AI startups. Cenna delivers both flexibility and reliability by combining the best of traditional automation with modern AI capabilities.

Our Unique Capabilities

(01)

Legacy System Integration

Browser automation for applications without APIs Work with your existing tools, no replacement required Handle systems built decades ago alongside modern platforms.

(02)

Forward-Deployed Engineering

Embedded partnership model - we work alongside your teams Deep understanding of your unique processes Continuous optimization, not one-time implementation.

(03)

Experienced AI Operations Team

20+ years combined experience in machine learning Proven track record deploying AI to operational environments Expertise in both technology and business process optimization.

(04)

Lightweight Multi-Agent Architecture

Rapid customization and deployment New automation agents in days, not months Avoid monolithic platforms that resist change Scale capabilities without rebuilding infrastructure.

(05)

Enterprise-Grade Security

Partnership with Anthropic for zero data retention Model calls leave no trace in external systems Deploy in your own cloud environment for complete control.

Why Organizations Choose Cenna

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Partnership from Day One

We work side-by-side with your teams, not from a distance. We help define processes, identify ROI opportunities, and ensure smooth adoption.

Deep Technical Expertise

Our team brings proven experience from Cisco and Bolder, supporting complex enterprise environments with legacy systems, multi-department workflows, and strict compliance requirements.

Built for Enterprise Complexity

We focus on organizations where workflows span multiple departments, involve legacy systems, and require nuanced decision-making.

Continuous Evolution

Processes change. We stay with you. Post-deployment support, rapid updates, proactive monitoring, and continuous optimization as your business evolves.

Operational Insights

Deep reporting on time saved, efficiency gains, and ROI. Track exactly where automation delivers value and get recommendations for continuous improvement.

Your operations hold answers — unlock them with CENNA.

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Boost Productivity with Cenna

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Company

Solutions

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