Use Case Library

Explore real-world automation solutions designed for enterprise complexity. Browse workflows that demonstrate how Cenna breaks through your automation wall, handling the cross-system processes and unstructured data that traditional tools can't touch.
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IT Knowledge Management: From Tribal Knowledge to Institutional Intelligence

Capture, structure, and surface technical documentation from tickets, chat logs, and tribal knowledge to deliver context-aware solutions when teams need them.
All
IT
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Access Reviews & Compliance: Continuous, Intelligent, Audit-Ready

Monitor user permissions across all systems, flag anomalies, automate periodic reviews, and maintain complete audit trails without manual effort.
All
IT
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HR Knowledge Management: Instant Answers, Intelligent Actions

Transform employee inquiries into automated resolutions by connecting policy documents, systems data, and workflow execution in a single interface.
All
HR
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Employee Offboarding: Complete, Compliant, Instant

Orchestrate secure access revocation, asset recovery, and compliance documentation across all systems the moment an employee departs.
All
HR
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Intelligent Troubleshooting: Diagnose, Fix, Learn

Guide support teams through dynamic diagnostic workflows that adapt based on symptoms, automatically execute fixes, and capture resolution patterns.
All
IT
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Ticket Triage & Queue Management: Intelligence Before Assignment

Automatically categorize, prioritize, and route support tickets based on content analysis, urgency detection, and resource availability.
IT
All
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Employee Onboarding: From Offer to Day One

Automate the complete employee setup process across HR systems, IT provisioning, and access management from contract signature to first-day readiness.
All
HR
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