HR teams spend countless hours answering repetitive questions: "How many vacation days do I have?", "What's our parental leave policy?", "When is the next company holiday?", "How do I submit an expense report?" Employees wait hours or days for responses. Knowledge bases go unread because finding information is harder than just asking HR directly.
We're not just another chatbot that searches your knowledge base. Cenna agents understand context, access live system data, and can take action. Ask "Do I have enough PTO for a two-week vacation in July?" and the agent checks your balance, reviews blackout dates, considers your team's calendar, and can submit the request - all in one conversation.
Unlike static FAQs or simple search tools, Cenna learns from every HR interaction, automatically updates when policies change, and escalates complex questions to the right HR specialist with full context.
